Information We Collect

When you reach out to us for corporate flower arrangements or gift services, we gather information you choose to share. This includes your name, business name, email address, phone number, delivery addresses, and any specific requirements for your floral needs. We also collect payment details when you place orders, though these are processed securely through our payment partners.

For our corporate clients, we may collect additional business information such as company registration details, preferred delivery schedules, and budget requirements. This helps us deliver a service that is tailored to your business needs.

Our website automatically gathers certain technical information when you visit. This includes your IP address, browser type, device information, and how you navigate through our site. We use this data to improve our website performance and understand how clients discover our services.

How We Use Your Information

We primarily use your personal information to fulfill flower orders and deliver excellent customer service. This includes processing orders, coordinating deliveries, creating custom arrangements based on your requirements, and communicating about your service needs.

We also use information to improve our services and website experience. This helps us understand which corporate floral services are most valuable to our clients and how we can better serve the business community in United Kingdom.

Information Sharing and Disclosure

Prime Vision Hub respects your privacy and does not sell your personal information to third parties. We only share information when necessary to provide our services or when legally required.

We may share necessary information with trusted service partners who help us operate our business. This includes delivery partners, payment processors, and technical service providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.

We may disclose information if required by law, court order, or government request. We may also share information to protect our rights, property, or safety, or the safety of our customers and employees.

Data Security Measures

We take the protection of your personal data seriously and employ suitable technical and organizational safeguards to shield it. This includes secure storage, encrypted communications, and restricted access to personal information within our organization.

However, no method of transmitting data over the internet is foolproof. We continually update our security practices to defend against evolving threats.

Your Privacy Rights

You hold important rights regarding your personal data. Depending on applicable laws, you may be able to access, correct, delete, or limit how we use your information.

To exercise these rights, please reach out using the contact details at the end of this policy. We will reply within a reasonable timeframe as required by law.

Data Retention

We keep personal information only as long as necessary to provide our services and fulfill legal obligations. Retention lengths vary based on the type of information and the purpose for which it was collected.

Cookies and Website Tracking

Our site uses cookies and similar technologies to enhance your browsing experience and understand how visitors use our site. Cookies help us remember your preferences and assess site performance.

You can manage cookie preferences in your browser settings. However, turning off certain cookies may impact site functionality. For detailed information about our cookie practices, please review our Cookie Policy.

Third-Party Links

Our site may contain links to third-party websites or services. This privacy policy only covers Prime Vision Hub and our site. We are not responsible for the privacy practices of external websites.

We encourage you to review the privacy policies of any third-party websites you visit via links on our site.

Policy Updates

We may periodically revise this privacy policy to reflect changes in our practices, offerings, or legal obligations. When substantial updates occur, we will adjust the "Last Updated" date shown at the top of this document.

We invite you to review this policy from time to time to stay informed about how we safeguard your privacy.

Contact Us About Privacy

If you have questions about this privacy policy, wish to exercise your privacy rights, or have concerns about our handling of your information, please reach out to us.